Accounts | Debtors Screen | Knowledge Base

Debtors Screen
Debtor Payment Reversal
To reverse the payment, go back to the original reservation and post the revenue with a negative value and adding in the description that the charge is a correction for the related invoice. After adding this charge, send it to the debtors account. ...
Debtors Screen
From the Debtors tab, you can use Smart Search to find a debtor and then click on their name to access the account. From the Debtors screen you can edit contact details, send a statement and view current and past transactions. To send a ...

Popular Articles
Making New Reservations
Making new reservations in GuestPoint is easy. There are a number of ways you can make new bookings. The way you choose depends on your preference and the result will be the same. To create a New Reservation, either: · Click ‘New ...
Adding Room Charges
You can add charges to a Room Account at any time. You can add them before a guest checks-in, while they are in-house and even after they have checked-out. It is possible for a guest to have multiple Accounts and it is important to make sure ...
Current & Past Transactions
The Current Transactions tab lists all unpaid invoices. You can click on the Invoice Number to see the details of an invoice. When the debtor makes a payment, click ‘Make Payment’ button. You can now select the invoices the debtor ...
Making Changes to Reservations
You can change any of the details of the reservation at any time. The way you choose to open the reservation depends on your preference and the details you need to change. To change an existing reservation, either: 1. Double click the reservation ...
Non-Residential Accounts Summary
Non-Residential Accounts are the way GuestPoint® lets you enter charges and payments for guests not staying at your property. This is typically used for functions, weddings, cash sales, restaurant charges for non-guests etc. From the ...

Debtors Screen