Automated Emails & Text Messages

This feature allows you to configure pre-stay emails and text messages for guests, as well as post-stay thank you emails. Note that before you can send text messages, you will need to select a Text Message Gateway and agree to the Text Transmission Terms & Conditions.

• Related Articles

• Messages

  In this section you can create custom messages within a rule set (booking date and booking stay dates) to specific countries (or all countries) and place them in various locations across the booking engine. Screenshots will indicate all possible ...

• SMS Setup

  Video Tutorial: Getting Started with GuestPoint SMS (2-Minute Guide - SMS SETUP GP) Enabling SMS Functionality in GuestPoint To Enable SMS inside of GuestPoint you will first need to navigate to the below page on GuestPoint. ...

• Roll Over

  Introduction to Roll Over The Roll Over is a critical daily process in GuestPoint®. It MUST be run every day. The Roll Over    performs the following functions:       1.      Posts all Room Charges and selected Future Charges to guest accounts for ...

• Property

  You should rarely need to go into the configuration section once your property is setup. Below is a brief overview. For further assistance, please contact our Customer Support team. Property Section Overview The 'Property' section has the following ...

• Standard Rates

  The Setup Tab is where you change anything about the way your property is setup in GuestPoint. One of the most frequently used features is the Standard Rates Standard Rates Standard Rates are the ongoing rate for a room type. They may be adjusted for ...