Automated Emails & Text Messages

Automated Emails & Text Messages

Automated Emails & Text Messages

Quick Answer: Configure automated guest emails and SMS via Setup Tab → Automated Emails & Text Messages.
This feature allows you to configure pre-stay emails and text messages for guests, as well as post-stay thank you emails. Note that before you can send text messages, you will need to select a Text Message Gateway and agree to the Text Transmission Terms & Conditions.






    • Related Articles

    • Roll Over

      Roll Over Quick Answer: Go to Daily Tasks → Today's Roll Over. Must be run every day, ideally around 10am. The Roll Over is a daily process that posts room charges, sends automated guest communications, and generates your Daily Balance Report. ...

    • Messages

      Quick Answer: This article covers messages in GuestPoint. In this section you can create custom messages within a rule set (booking date and booking stay dates) to specific countries (or all countries) and place them in various locations across the ...

    • Send Invoice

      Send Invoice Quick Answer: Go to Management → Daily Tasks → Send Invoices. Select invoices to send, choose Email or Print, and click 'Start'. Review and send accumulated debtor and agent invoices by email or print. Step 1 — Review Outstanding ...

    • Automations

      What Are Automations? Automations let your property run tasks automatically, without any manual effort. You can send guest messages, email reports, perform check-ins, and more — all triggered on a schedule or by a reservation event. Every automation ...

    • Property

      Property Quick Answer: This article covers property in GuestPoint. You should rarely need to go into the configuration section once your property is setup. Below is a brief overview. For further assistance, please contact our Customer Support team. ...