Automated Emails & Text Messages

This feature allows you to configure pre-stay emails and text messages for guests, as well as post-stay thank you emails. Note that before you can send text messages, you will need to select a Text Message Gateway and agree to the Text Transmission Terms & Conditions.

• Related Articles

• Messages

  In this section you can create custom messages within a rule set (booking date and booking stay dates) to specific countries (or all countries) and place them in various locations across the booking engine. Screenshots will indicate all possible ...

• Roll Over

  Introduction to Roll Over The Roll Over is a critical daily process in GuestPoint®. It MUST be run every day. The Roll Over    performs the following functions:       1.      Posts all Room Charges and selected Future Charges to guest accounts for ...

• Property

  You should rarely need to go into the configuration section once your property is setup. Below is a brief overview. For further assistance, please contact our Customer Support team. Property Section Overview The 'Property' section has the following ...

• GuestPoint MFA

  Setting Up Multi-Factor Authentication (MFA) To enhance the security of your property data and guest information, GuestPoint offers Multi-Factor Authentication (MFA). This adds an extra layer of protection by requiring a second form of verification ...

• Dynamic Rates & Online Inventory

  Dynamic Rates & Online Inventory This screen is where you manage your nightly rates and control how many rooms are available online. Changes here are published to all connected channels automatically. Dynamic Rates & Online Inventory Dynamic Rates ...