Checking-in a Group Reservation
Checking-in a Group Reservation
Quick Answer: This article covers checking-in a group reservation in GuestPoint.
Once you have the details of the group members, GuestPoint® allows you to easily add them to the
group reservation using the Group Check-in tab.
From the Group Check-in tab, you can enter the names of all the guests and add credit card details, if
required. If you click "Additional Information", you can also enter contact details. You
can click ‘Print’ to get a list of all group members in alphabetical or room number order. If any guests
are due to check-in, you can select them and click ‘Multiple Check-in’ (you will see the Check-in form
for each guest), ‘Multiple Instant Check-in’ (just checks them in with no forms) and ‘Print Arrival
Forms.
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