Debtor Payment Reversal

Debtor Payment Reversal

Debtor Payment Reversal

Quick Answer: This article covers debtor payment reversal in GuestPoint.

To reverse the payment, go back to the original reservation and post the revenue with a negative value and adding in the description that the charge is a correction for the related invoice.




 

After adding this charge, send it to the debtors account.




From the Debtors account, reverse the payment by making a payment and putting in the description correction for the related invoice and save.




Correction will appear on the past transaction tab.




After correcting the invoice, go back to the original reservation to post the charges again. Send it to the debtors account. It will be in the current transactions tab as an unpaid invoice. Post the correct method of payment or correct amount of payment.


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