Dynamic Rates & Online Inventory

Dynamic Rates & Online Inventory

Dynamic Rates & Online Inventory

This screen is where you manage your nightly rates and control how many rooms are available online. Changes here are published to all connected channels automatically.

Dynamic Rates & Online Inventory


Dynamic Rates

The Rates Grid

The Dynamic Rates screen displays your rates by room type and date. By default it shows the Dynamic Rate column only.

To display additional columns — Minimum Nights Stay, Close to Depart, and Close to Arrive — use the options at the top of the screen.

Changing a Rate

Type the new rate directly into the cell. The cell turns light blue to indicate it is overriding the Standard Rate.

To stop selling a room type on a specific night, click the Stop Sell button (small square next to the rate). This displays as "Call" on your booking engine and "Sold" or "Call" on connected channels.

Minimum Nights

Minimum night stays default from your Standard Rates. A white cell = standard minimum is in use. A light blue cell = you have overridden the minimum for that night.

An orange border on any cell means no rooms remain for that night. Navigate between dates using Prev 7 Days / Next 7 Days or select a specific date.

Bulk Rate Updates

To update rates across a date range, open the Bulk Rate Update screen. Select your date range, room types, and days of the week.

Available bulk actions:

  • Set Rate — fixed amount, percentage change, specific amount, or reset to Standard Rate
  • Set / Reset Minimum Nights
  • Stop Sell, Close to Depart, Close to Arrive — on or off

Click Apply Changes to update.

Info

Web Rate Safety Limit

GuestPoint has a safety net that prevents accidentally publishing a very low rate (e.g. $1 instead of $100). If a rate falls below your limit, GuestPoint swaps in the safety rate and emails you an alert. Configure this in Setup Tab → Property Configuration.


Online Inventory

How It Works in GuestPoint

The Online Inventory tab controls how many rooms of each type are available for online sale. GuestPoint uses an Inventory Reserve — rooms held back from online channels — to give you a buffer against overbookings.

The default Inventory Reserve for each room type is set in Room Type setup. You can override it for any specific date on this screen.

A good strategy as a date approaches: start reducing the reserve on your cheapest room types first. If an overbooking does occur, you can upgrade the guest.

Example — How the Numbers Work

Here is how GuestPoint calculates online availability for a Basic Queen room on 24 April:

Starting position: 11 rooms available, Inventory Reserve of 1, so 10 rooms listed online.

After 1 booking: Available drops to 10, reserve stays at 1, online inventory is now 9. All channels update automatically.

After 9 online bookings: 1 room available, reserve still 1, so 0 rooms online. A red warning appears — this means you have a room available at the property but the reserve is preventing it from selling online. This may be exactly what you want depending on your occupancy.

Reducing the reserve to 0: The reserve cell turns light blue (indicating it differs from the default) and online inventory goes back to 1.

Stop Sell: Click the small square on the right of the cell to instantly remove all online inventory for that room type and date, regardless of availability or reserve settings.

Bulk Inventory Updates

Use the Bulk Inventory Update screen to change reserves or toggle Stop Sell across a date range and multiple room types at once.

If a cell has an orange border, there are no rooms left for that night and you cannot adjust the reserve.

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