Group Check-in

Checking-in a group reservation is a very quick process with GuestPoint® and there are a number of ways to check-in a guest from a group.

To check-in group guests, you can:

1. Double click on a room in the group that is not yet checked-in to access the Group Reservation and select the Group Check-in tab, select the room(s) and click Multiple Check-in or Multiple Instant Check-in

2. Double click the reservation on the Reservation Plan to open the Reservation screen and click ‘Check-in’

3. Select ‘To Check-in’ from Today's At-a-Glance pop up and click ‘Check-in’ or tick multiple guests and click ‘Multiple Check-in’

4. Right click the reservation and choose Check-in or Instant Check-in from the Express Actions window

Once you do any of these options (except Instant Check-in), GuestPoint® will open the Check-in screen for each guest (if you have selected multiple guests) to let you complete the guest check-in process.

When the Check-in screen opens, you can complete any missing information. You can print the Arrival Form for the guest to sign, record a payment, if required, and then click ‘Check-in’.