Guest Check-in
Checking-in
a reservation is quick and simple using GuestPoint®
and there are a number of ways to check-in a guest. The way you choose depends totally on your preference.
These are the options to check-in a guest:
1. Double click the reservation on
the Reservation Plan to open the Reservation Screen and click ‘Check-in’
2. Select ‘To Check-in’ from the 'Today' at-a-glance pop up and click ‘Check-in’ or select multiple guests and click ‘Multiple Check-In’
3. Right click the reservation and choose Check-in from the Express Actions window
4. Right click the reservation and
choose Instant Check-in from the Express Actions window
If you select one of the first three options, GuestPoint® will open the next screen
to let you complete the guest
check-in. If you choose Instant Check-in, the guest is checked in and you will
not see the Check-in screen.For the first three options, the Check-in screen opens and you can complete any missing information. You can print the Arrival Form for the guest to sign, record a payment, if required, and then click ‘Check-in’.
For walk-in guests, just double click on the room you are allocating to open the Reservation Card, complete the guest details and click ‘Check-in’ and follow the same process.If guests pre-pay their entire stay at check-in, click 'Make Payment' and look at the Booking Value amount for the amount to pay.