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Online Check In Form
Online Check In Form Quick Answer: Set up and send online check-in forms from the Management tab → Send Online Check-in Forms. There is a feature in GuestPoint where you can send online check in forms to your guests prior their arrival. Guests will ...
Print Arrival Forms
Print Arrival Forms Quick Answer: Print arrival forms from Daily Tasks → Print Arrival Forms for today's expected check-ins. To streamline your check-in process, GuestPoint® can print Arrivals Forms in advance of the guest’s arrival at your property. ...
Payments
Payments In this section, we need to configure the booking engine to support either Card Guarantee or Pay on booking via GP Pay. If your GuestPoint utilizes GPPAY, you can set it up to process payments upon booking confirmation. You must tick the ...
Automated Emails & Text Messages
Automated Emails & Text Messages Quick Answer: Configure automated guest emails and SMS via Setup Tab → Automated Emails & Text Messages. This feature allows you to configure pre-stay emails and text messages for guests, as well as post-stay thank ...
Roll Over
Roll Over Quick Answer: Go to Daily Tasks → Today's Roll Over. Must be run every day, ideally around 10am. The Roll Over is a daily process that posts room charges, sends automated guest communications, and generates your Daily Balance Report. ...