Guide to Accessing and Using the GuestPoint Mobile Interface

Guide to Accessing and Using the GuestPoint Mobile Interface

Guide to Accessing and Using the GuestPoint Mobile Interface

This article provides a step-by-step guide on how to enable and use the mobile-optimized version of the GuestPoint.

1. Enabling GuestPoint Mobile Access

To access the mobile interface, your user account must be configured correctly within the desktop version of GuestPoint.

User TypeAction Required
GuestPoint Administrator:
Follow the steps below to enable mobile access for your account or another user's account.

Standard User:Contact your GuestPoint administrator or reach out to the Support Team to enable this feature for you.

Step-by-Step Configuration:

  1. On your computer, navigate to the main GuestPoint URL: pms.guestpoint.com.

  2. Log in with your credentials (Serial Number, User Name, Password).

  3. Go to the Management tab, then select Setup, and click on Users & Rights.

  4. Locate the desired user account and ensure the necessary mobile access rights are enabled.

  5. Click Save.


Once these rights have been granted, your user account is ready to access the mobile version.

2. Accessing the Mobile Interface

The GuestPoint mobile version is accessed via your device's web browser—there is no separate app required.

  1. On your smartphone or tablet, open your preferred web browser (e.g., Chrome, Safari).

  2. Navigate to the standard GuestPoint URL: pms.guestpoint.com.

  3. Log in using your usual Serial Number, Username and Password.

The system will automatically recognize you are using a mobile device and present the mobile-optimized interface.


3. Key Functions of the Mobile Interface

The mobile version provides quick access to your most crucial front-desk and reservation management tools, ensuring you can manage operations effectively while on the go.

Feature AreaFunctionality & Benefit
Home ScreenProvides a real-time summary of property status, including: Occupancy for today, tomorrow, or a custom date range. Quick views for In-House, Checking-In, and Checking-Out reservations. The ability to create new reservations quickly from the main screen. Access to the Search function to look up any existing reservation by name, number, or other details.

Search		Allows you to search all reservations within the system.
RatesAccess to quick rate adjustments to modify pricing instantly based on demand or availability.
DashboardAccess to your main GuestPoint Dashboard (summary reporting screen).
ProfileThe Profile tab is where you can securely Log Out of the system. You can also use this tab to flick between the Mobile and Desktop versions