Housekeeping

Housekeeping

Housekeeping

Quick Answer: Go to Housekeeping, click 'Today's Schedule' to generate the cleaning list, assign rooms to cleaners, and track progress.

This screen manages your daily cleaning schedule, assigns rooms to cleaners, and tracks progress. It also handles general area cleaning (reception, pool, etc.).

Setup

Three things are configured for Housekeeping (adjustable anytime via the Setup Tab):

  1. Estimated time for Stay cleans and Depart cleans per room type
  2. General Areas — which areas need cleaning, time required, and frequency
  3. Cleaner names

Creating Today's Schedule

Click 'Today's Schedule' to generate the day's cleaning. To view a past schedule, select a date and click 'Preview'.

Assigning Housekeepers

Tick which housekeepers are working today.

GuestPoint calculates Stay and Depart cleans based on today's movements. Assign rooms to each cleaner by dragging. General Areas are scheduled the same way.

Printing the Schedule

Two print options: the Detailed Report includes guest notes, the Summary Report is just the room list.

Tracking Progress

Update room status as cleaning is completed. GuestPoint compares estimated vs actual time per cleaner.

Click 'All Clean' to mark all rooms at once.

Mobile App

Cleaners can update status from their phone. Set a unique 4-character PIN for each housekeeper in the Housekeepers tab.

Assign rooms and save the schedule.

Each cleaner opens the app, enters their PIN, and sees their assigned rooms with clean type.

Managers see real-time updates as cleaners complete tasks.

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