Making Changes to Reservations
You can change any of the details of the reservation at any time. The way you choose to open the reservation depends on your preference and the details you need to change.
To change an existing reservation, either:
1. Double click the reservation on the Reservation Plan
2. Right click the reservation and select ‘Edit Reservation’ from the Express Actions window
Either of these actions will open the Reservation Screen so you can make your changes. GuestPoint® displays a brief summary of the reservation at the top of each tab on the Reservation Screen, for quick and easy reference.
To change an existing reservation, either:
1. Double click the reservation on the Reservation Plan
2. Right click the reservation and select ‘Edit Reservation’ from the Express Actions window
Either of these actions will open the Reservation Screen so you can make your changes. GuestPoint® displays a brief summary of the reservation at the top of each tab on the Reservation Screen, for quick and easy reference.
Related Articles
Making New Reservations
Making new reservations in GuestPoint is easy. There are a number of ways you can make new bookings. The way you choose depends on your preference and the result will be the same. To create a New Reservation, either: · Click ‘New ...Making Group Reservations
GuestPoint® streamlines the process of managing groups, starting with the creation of a Group Reservation. There are a number of ways you can make new group bookings. To create a Group Reservation, either: 1. While holding the Shift key down use the ...Changing Group Reservations
You can easily change any details of group reservations in GuestPoint® including adding rooms, removing rooms, making payments and editing guest names. To change an existing group reservation, either: 1. Double click any reservation within the group ...Cancelling Reservations
You can cancel a reservation at any time up until a guest checks-in. To cancel a reservation, either: 1. Double click the reservation on the Reservation Plan to open the Reservation Screen. At the bottom of the Reservation tab just click ‘Cancel Res’ ...Cancelling Group Reservations
After you have made a Group Reservation, you can easily cancel the entire reservation or a single room within the Group Reservation. To cancel a Group Reservation, double click the reservation on the Reservation Plan to open the Group Reservation ...