Managing a Group Account

Managing a Group Account

Managing a Group Account

Quick Answer: This article covers managing a group account in GuestPoint.
When you make a Group Reservation, GuestPoint® will automatically create a Group Account for you. The Group Account tab in the Group Reservation Card shows you all the transactions on the Group Account.



From the Group Account tab, you can also view all other accounts associated with the group, make payments, send to Debtors Account and send to Agent Account, as well as adding new transactions and printing/emailing the account.

For more information about using the Room Accounts tab, see Room Accounts.
 
    • Related Articles

    • Making Group Reservations

      Making Group Reservations Quick Answer: This article covers making group reservations in GuestPoint. GuestPoint® streamlines the process of managing groups, starting with the creation of a Group Reservation. There are a number of ways you can make ...
    • Checking-out a Group Reservation

      Checking-out a Group Reservation Quick Answer: This article covers checking-out a group reservation in GuestPoint. When group members are due to check-out, you can quickly process them from the Group Checkout tab on the Group Reservation Card. For ...
    • Changing Group Reservations

      Changing Group Reservations Quick Answer: This article covers changing group reservations in GuestPoint. You can easily change any details of group reservations in GuestPoint® including adding rooms, removing rooms, making payments and editing guest ...
    • Cancelling Group Reservations

      Cancelling Group Reservations Quick Answer: Open the reservation, click 'Cancel', select a reason, and confirm. After you have made a Group Reservation, you can easily cancel the entire reservation or a single room within the Group Reservation. To ...
    • Group Check-in

      Checking-in a group reservation is a very quick process with GuestPoint® and there are a number of ways to check-in a guest from a group. To check-in group guests, you can: 1. Double click on a room in the group that is not yet checked-in to access ...