Managing a Group Account

When you make a Group Reservation, GuestPoint® will automatically create a Group Account for you. The Group Account tab in the Group Reservation Card shows you all the transactions on the Group Account.

From the Group Account tab, you can also view all other accounts associated with the group, make payments, send to Debtors Account and send to Agent Account, as well as adding new transactions and printing/emailing the account.

For more information about using the Room Accounts tab, see Room Accounts.

 

• Related Articles

• Making Group Reservations

  GuestPoint® streamlines the process of managing groups, starting with the creation of a Group Reservation. There are a number of ways you can make new group bookings. To create a Group Reservation, either: 1. While holding the Shift key down use the ...

• Checking-out a Group Reservation

  When group members are due to check-out, you can quickly process them from the Group Checkout tab on the Group Reservation Card. For each room that is due to check-out, you will see the guest names and account balance. If the balance is not zero, you ...

• Cancelling Group Reservations

  After you have made a Group Reservation, you can easily cancel the entire reservation or a single room within the Group Reservation. To cancel a Group Reservation, double click the reservation on the Reservation Plan to open the Group Reservation ...

• Changing Group Reservations

  You can easily change any details of group reservations in GuestPoint® including adding rooms, removing rooms, making payments and editing guest names. To change an existing group reservation, either: 1. Double click any reservation within the group ...

• Group Check-in

  Checking-in a group reservation is a very quick process with GuestPoint® and there are a number of ways to check-in a guest from a group. To check-in group guests, you can: 1. Double click on a room in the group that is not yet checked-in to access ...