Messages

Messages

Quick Answer: This article covers messages in GuestPoint.


In this section you can create custom messages within a rule set (booking date and booking stay dates) to specific countries (or all countries) and place them in various locations across the booking engine.

Screenshots will indicate all possible locations:





Creating your message



assign the rules



Outcome



Note you can setup multiple messages over different date ranges which will allow you to have different messages displaying depending on the date i.e. Christmas & School Holidays

    • Related Articles

    • Automated Emails & Text Messages

      Automated Emails & Text Messages Quick Answer: Configure automated guest emails and SMS via Setup Tab → Automated Emails & Text Messages. This feature allows you to configure pre-stay emails and text messages for guests, as well as post-stay thank ...
    • Roll Over

      Roll Over Quick Answer: Go to Daily Tasks → Today's Roll Over. Must be run every day, ideally around 10am. The Roll Over is a daily process that posts room charges, sends automated guest communications, and generates your Daily Balance Report. ...
    • Send Invoice

      Send Invoice Quick Answer: Go to Management → Daily Tasks → Send Invoices. Select invoices to send, choose Email or Print, and click 'Start'. Review and send accumulated debtor and agent invoices by email or print. Step 1 — Review Outstanding ...
    • Automations

      What Are Automations? Automations let your property run tasks automatically, without any manual effort. You can send guest messages, email reports, perform check-ins, and more — all triggered on a schedule or by a reservation event. Every automation ...