End of Month Procedure
GuestPoint Owner Accounting
A step-by-step guide for completing the monthly end-of-month process
This guide outlines the checks and steps required to complete the end-of-month process in GuestPoint. Following these steps in order will help ensure trust account funds are correctly disbursed and your records reconcile before rolling over to the next month.
Step 1: Review Money Held in Trust
Check the Money Held in Trust report to confirm all funds relating to the month being processed are being disbursed.
Navigation: Reports → Audit Reports → Booking Revenue Held in Trust → View or Download
Example: Booking Revenue Held in Trust report
If any appear, open that reservation in the Bookings tab. If you would like the funds from that reservation allocated and disbursed early, select the Early Distribution tick box.
Step 2: Check Unit Statements
Navigation: Accounts → Units
Step 3: Confirm Receipts Have Been Banked
Confirm that all receipts for the month being processed have been banked. This ensures they are marked as money in transit if they have not yet been reconciled to your bank account.
Navigation: Management → Banking
Step 4: Check Reconciliations and Closing Balance
Navigation: Management → Reconciliation History
Confirm that the closing balance used in your last reconciliation matches the closing balance on your trust account statement for the month.
Step 5: Complete the End of Month Process
Navigation: Management → Transactions → End of Month
• Banking has been finalised (completed in Step 3 above)
• Reconciliations are up to date (completed in Step 4 above)
• Early disbursements have been processed (completed in Step 1 above)
• Pending charges have been entered
• A broad overview of what the disbursement will look like
Step 1: Preliminary Checks
Once these checks are complete, click Start, review the figures, and proceed to roll the month over.
Step 2: End of Month Processing
Important: Please ensure your browser allows multiple file downloads. This will provide the ABA file along with your end-of-month batch reports. Store these batch reports somewhere safe for your records.
Step 6: Send Owner Statements
Navigation: Reports → End of Month → Email Statements
Tick the owners you would like to send statements to, then select Send Email.
If you have any questions at any point during this process, please don't hesitate to reach out.