Move Room

After a guest has checked-in, you may need to move them to another room during their stay. To move them to another room, open the guest Reservation screen and click the ‘Move’ button next to the room number. GuestPoint® will display a list of available rooms for you to select from.

When you select a room, GuestPoint® will automatically check the guest out of the original room, check them into the new room, and move all their room account transactions to the new room, leaving a note in the Change Log to let you know they were moved.

If the room you select has another guest checking-out but their check-out has not been completed,  GuestPoint® will still check-out the guest to be moved from their original room, but leave them as un-checked-in for the new room. You will need to check them in manually once the room is available.

            

You can access 'Move Room' by right-clicking on a reservation on the Reservation Plan and selecting 'Move Room' from the Express Actions menu

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