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Review Credit Card Log
Review Credit Card Log Quick Answer: Review credit card transaction logs from the Management tab → Review Credit Card Log. As part of the daily management of your property, you should review your credit card log, looking for any suspicious access ...
Shift Change
Shift Change Quick Answer: Run Shift Change from Daily Tasks when handing over between staff shifts. With GuestPoint® Premium we have incorporated the ability to allow for staff shift changes. You can specify the different locations you have at your ...
Changing a Room Type or a Room Number
Quick Answer: A change to an existing room type or room number may or may not require manual action from GuestPoint Support. 1. Room Number Changes - You can action this yourself. 2. Room Type Changes for an Existing Room - GuestPoint Support will ...
GuestPoint MFA
Setting Up Multi-Factor Authentication (MFA) To enhance the security of your property data and guest information, GuestPoint offers Multi-Factor Authentication (MFA). This adds an extra layer of protection by requiring a second form of verification ...
Roll Over 1: How To Do a Roll Over
What is a Roll Over? Quick Answer: Go to Daily Tasks → Today's Roll Over. Must be run every day, ideally around 10am. The Roll Over is a daily process that posts room charges, sends automated guest communications, and generates your Daily Balance ...