As
part of the daily management of your property, you should review your credit
card log, looking for any suspicious
access from staff. The Credit Card Log records every time a GuestPoint® user has accessed the credit card details stored
in the Secure Credit Card Vault. In the course of a day, your staff may access the Secure Credit Card
Vault a few times to get the details of a guest’s credit card for charging purposes. However, if you
detect significant access to the vault, you may need to do further investigation.
To access the Locked Vault, use your GuestPoint® user name and password.
Once
you have logged into the vault, you can set a date range and select Status (All, Success, or Failed) & Users. This will allow you to view filtered activities in your Secure Credit Card Vault.
GuestPoint is PCI Compliant Level1 (the highest compliance level). You can download our current compliance certificate in the attachment below