Related Articles
Check-out Guests
Before you can check out a guest, you must make sure all Room Accounts in their reservation have a zero balance. This includes split accounts and company accounts. Also, if they are the last member of a group to check out, the group account must also ...
Adding Room Charges
You can add charges to a Room Account at any time. You can add them before a guest checks-in, while they are in-house and even after they have checked-out. It is possible for a guest to have multiple Accounts and it is important to make sure ...
Splitting Charges
Sometimes you will have charges that need to be split so that part can be invoiced to a company, and part paid by a guest, or split between two guests sharing a room. To split a charge, click the split charges icon next to the transaction on the Room ...
Managing a Group Account
When you make a Group Reservation, GuestPoint® will automatically create a Group Account for you. The Group Account tab in the Group Reservation Card shows you all the transactions on the Group Account. From the Group Account tab, you can also view ...
Add an Additional Person to a Reservation
Adding another person to an existing reservation in GuestPoint® is easy. Simply open the Reservation screen and go to the Contact Details tab, click ‘New Person’. The New Person screen will open for you to add the details of the new ...