Cancelled Bookings shows all bookings cancelled today. You can click on the name to open the Reservation screen and click ‘Print’ to print a detailed list of Cancelled Bookings.
Unallocated Bookings
Unallocated
Bookings shows all unallocated bookings in the Reservation Plan. To allocate
room numbers you can just select a
Room Number and click ‘Save’ or click on the name to open the Reservation screen. You can also click ‘Print’ to print a detailed list of all Unallocated Bookings.
Non-Guaranteed Bookings
Non-Guaranteed Bookings are bookings where you do not have any of the following:
1. A paid deposit
2. A credit card number
3. Linked to a company that has a Debtor Account
4. Linked to an Agent (e.g. Expedia)
5. A Purchase Order number
By default, the Non-Guaranteed Bookings screen shows
bookings for the next 14 days. You can easily change the date range by clicking in the date fields then clicking
‘Apply’. You can also click ‘Print’ to get a detailed list that includes phone numbers.
The
amount next to ‘Best Rate’ on the at-a-glance screen is tonight’s best rate.
The Best Rates screen shows rates for the next 7 days and how many of each room type you have available. You can click ‘Adjust Room Rates’ to quickly access the Dynamics Rates screen to make any changes.
Next 7 Days Revenue
This
shows revenue information for the next 7 days. You can easily change the date
range by clicking in the date fields then clicking ‘Apply’. You can
also click ‘Print’ to get a detailed list.
This information is only visible if your User Account has Dashboard selected in the Set Rights section, as this is sensitive financial information.
Next 7 Days Occupancy
Next 7 Days Occupancy shows occupancy information for the next 7 days. You can easily change the date
range by clicking in the date fields or increasing the number of ‘Days’. You
can see your Occupancy % or Inventory Available. You can also click ‘Print’ to get a detailed list.
This
information is only visible if your User Account has Dashboard selected in the
Set Rights section, as this is sensitive financial information.
Next 4 Weeks Occupancy
Next
4 Weeks Occupancy shows information for the next 4 weeks. You can easily change
the date range by clicking in the
date fields or increasing the number of ‘Weeks’. You can also click ‘Print’ to get a
detailed list.
This
information is only visible if your User Account has Dashboard selected in the
Set Rights section, as this is sensitive financial information.
Payments
Payments
shows payments received since the last Roll Over. You can easily change the
‘Payment Type’ by selecting from the
list. You can also click ‘Print’ to get a detailed list.
This
information is only visible if your User Account has Dashboard selected in the
Set Rights section, as this is sensitive financial information.
Clean Rooms
Clean Rooms shows all clean rooms. You can click ‘Print’ to print a detailed list.
Rooms to Clean
Rooms
to Clean shows all rooms that require cleaning and the type of clean required.
You can click ‘Print’ to print a detailed list.
To Check-in
To Check-in is a great place to keep track of how many guests are still to check-in. You can click ‘Check-in’ to easily check a single guest in, or tick multiple guests and click ‘Multiple Check-in’. You can ‘Print
Arrival Forms’ to process a group of guests either by room number or by guest name. You can also click ‘Print’ to get
a more detailed list .
No Shows
If
a guest was due to check-in yesterday and they did not show up, you need to
either edit or cancel their
reservation or mark them as a ‘No Show’. From the No Show screen, you can click
on the guest name to edit their reservation (cancel them or move them to new dates) or tick ‘No Show’ and click ‘Save’ to mark them as a No Show. You can also click ‘Print’ to produce a detailed list.
Inhouse Guests
Inhouse Guests shows all guests that have checked-in. You can click on a guest’s name to access their Reservation screen and click ‘Print’ to print a detailed list.
To Check-out
To
Check-out is an easy place to keep track of how many guests are still to
check-out. You can click ‘Check-out’
to check a single guest out, or tick multiple guests and click ‘Multiple Check-out’
or ‘Print Room Accounts’ to process
a group of guests. You can also click ‘Print’ to get a more detailed list.
Checked-out
The
Checked-out screen lets you see quickly who has checked out and gives you easy
access to their Reservation screen, just click on a name, if you need to post a late charge or email them their Room Account. You can also click ‘Print’ for a detailed list.
Guest Vehicles
The
Guest Vehicles screen shows all inhouse guest vehicles. You can click on a
guest's name to access their Reservation screen and click ‘Print’ to print a detailed list.
VIPs
The
VIPs screen shows all inhouse and arriving VIP guests today. You can click on a guest's name to
access their Reservation screen and click ‘Print’ to print a detailed list.
Rooms Available Tonight
The
'Rooms Available Tonight' shows the status of rooms. You can select ‘Vacant’,
which will just show you rooms
available for sale tonight. You can also select ‘Occupied’, which will show all occupied rooms tonight, including guests
that are due to check-in. You can select ‘Out of Service’ which will show you your rooms that are
out of service tonight. Finally, you can select ‘All’, which shows all rooms and their current status. You can click ‘Print’ to print a list of the status of each room.
If you need a list of all expected in-house guests tonight, you can use the
‘Occupied’ option.
Group Arrivals
This screen helps you keep
track of group arrivals. All the guests that are part of a group who have not yet checked-in are listed here. You
can click ‘Check-in’ to check a single guest in, or tick multiple guests and click ‘Multiple Check-in’ or
‘Print Arrival Forms’ to process a group of guests. You can also click
‘Print’ to get a more
detailed list.
If
you click on the Group Name, you can access the Group Reservation screen, where
you can also check-in group
members.
Group Inhouse
The Inhouse Groups screen shows all group guests that
are inhouse. You can click on a Group Name to access the Group Reservation screen or a guest’s name to access their
Reservation screen. You can click ‘Print’ to print
a detailed list.
Status Report
Click on ‘Status
Report’ to get a quick
overview on the following:
1. Guests who have ordered any Extras (e.g. Breakfast, Airport Pickup, etc.)
2. No Show
3. To Check-in
4. In-house Guests
5. Checked-out Guests
6. To Check-out
Just
like the Today At-a-Glance, the Tomorrow At-a-Glance gives you key information
about what you can expect tomorrow. You can view:
1. Best Rate for tomorrow
2. Rooms to Clean tomorrow
3. Guests Checking-in tomorrow
4. Guests Checking-out tomorrow
5. Inhouse Guests tomorrow
6. Group Arrivals tomorrow
7. Group Inhouse tomorrow