Quick Answer: Find the GuestPoint Pay transaction in the Room Account and click the red 'Refund' button. Enter the amount and confirm. Purchase Instructions 1 Enter the purchase amount into the purchase screen using the keypad and then press Enter. 2 ...
How to Setup and Use Payment Links in GuestPoint This guide explains how to configure and utilize Payment Links within GuestPoint. Payment links allow you to send secure payment requests directly to guests via email. Because the guest is required to ...
Refunding a GuestPoint Pay Transaction Quick Answer: Find the GuestPoint Pay transaction in the Room Account and click the red 'Refund' button. Enter the amount and confirm. Process full or partial refunds for payments taken through GuestPoint Pay. ...
Charging a card Quick Answer: This article covers charging a card in GuestPoint. GuestPoint Pay relies on the Credit Card Vault built into GuestPoint. If you have a compatiable card (Visa, Mastercard, Amex.) you will now be able to charge the card ...
Error Codes Quick Answer: Look up GuestPoint error codes and their solutions. Host Error Codes: These errors are returned by the acquiring host! Response Code Response Text 00 Approved 01 Please call 02 Referral 03 Error Call Help - SN 04 Pickup Card ...