Getting Started
67 - Reports - End of Month - Email Statements
Procedural Note 67 Reports – End of Month – Email Statements This screen will allow you to send your statements (owner, tenant or supplier) for the month of your choice. You can do this in bulk or singularly, depending on your needs. 1. Choose the ...
66 - Reports - End of Month - End of Month Reports
Procedural Note 66 Reports – End of Month – End of Month Reports 1. Modify your report title (might want to include the month), choose the year and month of data you are saving. Press download. 2. The files are downloaded as a .zip file to the ...
32 - Management Tab - Transactions - Payments
Procedural Note 32 Management Tab – Transactions – Payments 1. Select the period and this will provide a consolidated list of payments within that period (including any end of month or out of month disbursements). 2. If you wish to add a payment (eg, ...
31 - Management Tab - Transactions - Month End
Procedural Note 31 Management Tab – Transactions – Month End 1. The Month End Screen displays a checklist that take you through the necessary final checks prior to rolling the month (Locking off the month so it is no longer amendable). 2. Once you ...
29 - Management Tab - Transactions - Disburse Funds
Procedural Note 29 Management Tab – Transactions – Disburse Funds Prior to disbursing funds, please ensure you are aware of your state or territory legislation before taking the management funds in advance. 1. You can disburse funds at any time by ...
28 - Management Tab - Transactions - Charges
Procedural Note 28 Management Tab – Transactions – Charges Here, you can edit or add new charges. 1. To amend a record, select the period and then double click on the record you wish to update. To add a new charge, press + Add Record. 2. Upon double ...
27 - Management Tab - Daily Tasks - Archive
Procedural Note 27 Management Tab – Daily Tasks – Archive 1. Choose your period that you would like to view. a) If it has a green download button, you can download the information. b) If it has a greyed out download button, download is unavailable . ...
26 - Management Tab - Daily Tasks - Email Logs
Procedural Note 26 Management Tab – Daily Tasks – Email Logs Your email logs will provide you with a consolidated list of all outgoing emails from your system and their status. 1. Press refresh to ensure your log is up to date. a) The green status ...
52 - Reports - Accounts - Business Transactions
Procedural Note 52 Reports – Accounts – Business Transaction 1. Modify the report title as needed and select the year and month of data you want to view. 2. You can then choose to view, download, export as csv, or send as an email. 3. You can also ...
51 - Reports - Accounts - Entity Account Transactions
Procedural Note 51 Reports – Accounts – Entity Account Transactions 1. Modify the report title as needed and select the year and month of data you want to view. 2. Update the type, depending on whether you would like to view Business, owner, ...
50 - Reports - Accounts - Entity Account Summary
Procedural Note 50 Reports – Accounts – Entity Account Summary This report provides a summary of the transactions for entity you would like to view. 1. Modify the report title as needed and select the year and month of data you want to view. 2. ...
49 - Reports - Accounts - Entity Balance Summary
Procedural Note 49 Reports – Accounts – Entity Balance Summary This report will provide an account balance report for the entity you wish to view. 1. Modify the report title as needed and select the year and month of data you want to view. 2. Update ...
47 - Management Tab - Setup - Unit Classes
Procedural Note 47 Management Tab – Setup – Unit Classes Here, you can add or edit unit classes. 1. To Edit a unit class, double click on the record. To add a Record, press + Add Record. 2. Enter/modify the code and/or name. You can also mark the ...
46 - Management Tab – Setup - Unit Types
Procedural Note 46 Management Tab – Setup - Unit Types Here, you will be able to edit and create new unit types. Please note, the unit type will need to be created in both GuestPoint and TrustPoint to be linked. 1. a) to Edit a unit type, double ...
45 - Management Tab – Setup – Transaction Accounts
Procedural Note 45 Management Tab – Setup – Transaction Accounts Here you can add, edit or mark your transaction accounts as inactive. 1. a) Edit your transaction account by double clicking on the record. b) Mark your transaction account as inactive ...
44 - Management Tab - Setup - Templates
Procedural Note 44 Management Tab – Setup – Templates Here you can edit or create new email templates. 1. a) To edit, double click an existing record. b) To create new, press + Add Record 2. Update/add the name, and description (subject). Then use ...
65 - Reports - Daily Reports - 3-Way Reconciliation Report
Procedural Note 65 Reports – Daily Reports – 3-way Reconciliation Report 1. Modify your report title and update your selections based on the Year, month, and reconciliation range you would like to view. 2. You can then choose to view, download or ...
64 - Reports - Daily Reports - Invoices
Procedural Note 64 Reports – Daily Reports – Invoices 1. Modify your Selections based on the Year, month, type (owner, business, supplier, tenant or unallocated invoices) and invoice range you would like to view. 2. You can then choose to view, ...
63 - Reports - Daily Reports - Deposit Slips
Procedural Note 63 Reports – Daily Reports – Deposit Slips 1. Modify your Selections based on the Year, month and deposit rand you would like to view. 2. You can then choose to view, download or send as an email. 3. If you view the report, you can ...
61 - Reports - Audit Reports - Detailed 3-way Report
Procedural Note 61 Reports – Audit Reports – Detailed Three Way Reconciliation 1. Use the dropdown option to select the report type. This will allow you to generate a comprehensive report for your 3 way banking reconciliation summary, Trust account ...
41 - Management Tab - Setup - Fees and Charges
Procedural Note 41 Management Tab – Setup – Fees and Charges 1. If you press “inactive” the system will show an extra collum on the fees and charges page showing a consolidated list of fees and charges regardless of their status (active or inactive). ...
59 - Reports - Receipts and Payments - Payment Register
Procedural Note 59 Reports – Receipts and Payments – Payment Register 1. Update the report title as needed. 2. Update the Month and year of the receipts you would like to view. 3. You can then choose to view, download, export as csv, or send as an ...
58 - Reports - Receipts & Payments - Reprint Receipts
Procedural Note 58 Reports – Receipts & Payments – Reprint Receipts This will allow you to reprint, save or email your receipts singularly or via a range. 1. Select your year and month and the necessary receipt range. 2. From here you can choose to ...
57 - Reports - Receipt allocation Register
Procedural Note 57 Reports – Receipt Allocation Register This report will provide a deeper view of your receipts and the different accounts the funds are broken into. 1. Select the month and year of receipt allocations you wish to view and name your ...
55 - Reports - Receipts and Payments - Banking Register
Procedural Note 55 Reports – Receipt & Payments – Banking Register 1. Modify the report title as needed. 2. Update the Month and year of the receipts you would like to view. 3. You can then choose to view, download, export as csv, or send as an ...
54 - Reports - Accounts - Statements
Procedural Note 54 Reports – Accounts - Statements 1. Use the dropdown options to filter the statement/s you want to view. Update your date range (using year and month dropdowns), Type of statement (Owner, supplier, tenant etc), Unit rang (from code ...
56 - Reports - Receipt Register
Procedural Note 56 Reports – Receipt Register 1. Modify the report title as needed. 2. Update the Month and year of the receipts you would like to view. 3. You can then choose to view, download, export as csv, or send as an email.
42 - Setup - GST Codes
Procedural Note 42 Management Tab – Setup – GST Codes 1. You can add additional GST codes by pressing add record and filling out the details. Once completed, please press save. 2. To edit an existing GST code, double click on the code and update as ...
35 - Transaction - Update Periodic Charges
Procedural Note 35 Management Tab – Transactions – Update Periodic Charges Updating your Periodic charges will apply these standard monthly charges to the owners account to ensure they are accounted for prior to disbursement. For this go to ...
9 - Dashboard - Distribution Equality
Procedural Note 9 Dashboard - Distribustion Equality Your GuestPoint Owner Accounting Dashboard provides a comprehensive overview of your trust account and highlights any pending tasks. Once you are logged into GuestPoint Owner Accounting, choose ...
8 - Dashboard - Revenue Chart
Procedural Note 8 Dashboard – Revenue Chart Your GuestPoint Owner Accounting Dashboard provides a comprehensive overview of your trust account and highlights any pending tasks. Once you are logged into GuestPoint Owner Accounting, choose Dashboard ...
38 - Setup - Card Types
Procedural Note 38 Management Tab – Setup – Card Types 1. This screen will present a list of all card types that were setup during onboarding. 2. To add a new card type, press + Add Record. Once you have entered a credit card name and code, determine ...
37 - Setup - Business
Procedural Note 37 Management Tab – Setup – Business Coming into the business setup screen will bring up a pop up. Within this there is the below four tabs. 1. Details This is where you will find your business details that were setup as part of the ...
36 - Setup - Banks
Procedural Note 36 Management Tab – Setup – Banks A default list of banks and their ABA codes is preloaded here. To add a new bank in the future, simply select "Add Record" and enter the Code and Bank Name. To edit an existing record, double-click on ...
30 - Transactions - Journals
Procedural Note 30 Management Tab – Transactions – Journals These steps guide you through accessing and managing journals in the TrustPoint module via the Management tab under Transactions -> Journals. These steps below streamline the process of ...
25 - Daily Tasks - System Logs
Procedural Note 25 Management Tab – Daily Tasks – System Logs The GuestPoint Owner Accounting module synchronizes every 5 seconds with your GuestPoint PMS, and this is recorded in the system log. Any errors, though rare, will also be logged here. 1. ...
23 - Daily Tasks - Reconciliation History
Procedural Note 23 Management Tab - Daily Tasks – Reconciliation History 1. This screen will display all previous bank reconciliations for the date range at the top. You can update this to past months by clicking on the dates and entering the month/s ...
22 - Management - Daily Tasks - Reconcile
Procedural Note 22 Management – Daily Tasks – Reconcile 1. Press sync now to ensure that all information is up to date. 2. Tick off your banking that has come across from your GuestPoint PMS as you see it hitting your bank account (Should always be a ...
20 - Banking
Procedural Note 20 Daily Tasks – Banking We suggest completing your banking daily so that you can confirm each day that you are in balance. Keeping a daily balance ensure that you will not have any problems when you get to end of month. To do so, go ...
18 - Accounts - Suppliers
Procedural Note 18 Accounts – Suppliers Suppliers can be your agents or other entities such as trades, white goods, furniture suppliers, etc. The summary displays the amount owed to each supplier, which can be viewed by current or specific period ...
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