Quick Answer: The Roll Over posts nightly charges and automated actions within the system but it is also generates a financial Daily Balance Report collecting all the revenue and payments entered onto the system since the last roll over was done.
The Roll Over process is GuestPoint's version of the Night Audit or End-of-Day processes in other Property Management Softwares.
Most properties use the Roll Over process as a daily opportunity to reconcile their EFTPOS takings, Cash takings, and any received Bank Transfers.
This ensures that everything the property has done physically matches what they have inputted electronically onto the GuestPoint system.
SIMPLE WAY TO REMEMBER HOW THE ROLL-OVER WORKS
To remember the technicalities of a roll-over, memorise the following two main concepts.
1. It is actioned daily (manually or automated) so that GuestPoint can systematically post nightly charges to Checked In rooms (along with other systematic actions)
2. It collects all revenue & payments done on GuestPoint since the last Roll Over was done.
How the Roll Over Works
The Roll Over process is GuestPoint's version of a Night Audit or End-of-Day process found in other Property Management Softwares.
The first main purpose of a roll over is it posts nightly charges for checked in guests along with other automated actions within the system.
It should be done everyday either manually or automatically:
1. Manually - Best for those who reconcile Cash/EFTPOS/Bank Transfer Receipts daily.
2. Automatically - Ideal for properties who do not need to reconcile or do not reconcile as often.
The secondary purpose of a roll-over is it generates a Daily Balance Report capturing all the revenue & payments you have entered onto GuestPoint since the last roll-over.
GuestPoint also distributes these revenue & payment figures into three appropriate ledgers at the bottom of the Daily Balance Report:
1. Room Ledger
2. Deposit Ledger
3. Debtor Ledger
Before or during a roll-over, many properties often reconcile their Cash takings, EFTPOS takings, and any received Bank Transfers so that what has been done physically in real life matches what has been done electronically on the GuestPoint software.
Roll Over Technicalities - Time Period Concept
The Roll Over should be done everyday but a common misconception about the Roll Over is it captures every single transaction for 1 singular date.
This is not necessarily accurate.
A single Roll Over period is considered a time period capturing all the revenue & payments you have entered onto GuestPoint since the last roll over.
"For Night of Yesterday" Wording
Firstly, a Daily Balance Report produced by a Roll Over will always display the wording "for night of yesterday" when you are doing the roll over today.
For example, actioning a rollover on Saturday 23 April, 2022 would show below wording "for night of 22 April, 2022".

The slightly confusing wording is because our system was initially based on the concept of
Roll Over process being done after checkouts at 10:00am.
The "for night of yesterday's date" wording does not affect how the Roll Over process truly works.
What is a Trial Balance Report?
A Trial Balance Report is the current roll over period capturing all revenue & payments done since the last roll over.
It turns into a Daily Balance Report accordingly once your next roll over is complete.
If you are manually reconciling, you are technically reconciling the Trial Balance Report before actioning a Roll Over and turning it into a Daily Balance Report.
Understanding the Time Period Concept of a Roll Over
Again, a single Roll Over period is considered a time period capturing all the revenue & payments you have entered onto GuestPoint since the last roll over.
For example:
1. If you roll-over on Tuesday 10am,
2. And then roll again on Wednesday 12pm
The Roll Over you do on Wednesday 12pm captures the revenue & payments entered onto system since Tuesday 10am to Wednesday 12pm.
This singular Roll Over will then be recorded on GuestPoint as the Roll Over "for night of Tuesday" that was actioned on Wednesday.
Visual Example of Time Period Concept of Roll Over
Refer to below visual timeline table of 3 rollovers spanning across 3 days (Monday 1 June to Wednesday 3 June) to understand how the time period concept of Roll Over works.
Imagine you are looking at this rollover on Wednesday 3 June 11:00am just after completing your 2nd Roll Over.
1st Roll Over (Blue & Red) - Actioned on Tuesday 2 June 10:05am capturing all transactions since the previous roll over done on Monday 1 June 10:30am to the roll over done on Tuesday 2 June 10:05am.
2nd Roll Over (Red & Green) - Actioned on Wednesday 3 June 11:00am capturing all transactions since Tuesday 2 June 10:05am to Wednesday 3 June 11:00am.
3rd Roll Over (Green Onwards) - This is now the current roll-over and what a Trial Roll Over Daily Balance Report is capturing. It turns into an actioned roll over on the next roll over to b e done on Thursday.
TWO SIMPLE MAIN CONCEPTS
To understand how a Roll Over works, simply remember two main concepts:
1. It is actioned daily (manually or automated) so that GuestPoint can systematically post nightly charges to Checked In rooms (along with other systematic actions)
2. It collects all revenue & payments done on GuestPoint since the last Roll Over was done.