Reservations | Move Room | Knowledge Base

Move Room
Room Move/Change Room Allocation When Fully Booked
There are instances wherein the property is fully booked (100%occupancy), and reservations need to be changed from one room category to another. When this happens, GuestPoint will not allow you to change room allocations or move a reservation to ...
Move Room
After a guest has checked-in, you may need to move them to another room during their stay. To move them to another room, open the guest Reservation screen and click the ‘Move’ button next to the room number. GuestPoint® will display a list of ...

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Booking Engine Configuration
Theme Configuration Please note this can only be done in the cloud version of GuestPoint In this section, you will configure the websites look & feel to align with your preferences. You can adjust the website's style by modifying the fonts, colors, ...
Making New Reservations
Making new reservations in GuestPoint is easy. There are a number of ways you can make new bookings. The way you choose depends on your preference and the result will be the same. To create a New Reservation, either: · Click ‘New ...
Adding Room Charges
You can add charges to a Room Account at any time. You can add them before a guest checks-in, while they are in-house and even after they have checked-out. It is possible for a guest to have multiple Accounts and it is important to make sure ...
Current & Past Transactions
The Current Transactions tab lists all unpaid invoices. You can click on the Invoice Number to see the details of an invoice. When the debtor makes a payment, click ‘Make Payment’ button. You can now select the invoices the debtor ...
Making Changes to Reservations
You can change any of the details of the reservation at any time. The way you choose to open the reservation depends on your preference and the details you need to change. To change an existing reservation, either: 1. Double click the reservation ...

Move Room