Room Account Payments & Refunds
Posting Refunds on Room Accounts
Quick Answer: Payments can also be posted as a Refund within Room Accounts by using a negative - sign in front of the Amount during the "Make Payment" screen. If you are using GuestPoint Pay The below instructions in this article do not apply if you ...
Transfer/Reverse/Split Payments that are "Used Deposits"
Quick Answer: How to transfer, reverse, or split payments that are "Used Deposits" which have a greyed out "Reverse" and "Transfer" button. Transfer/Reverse/Split "Used Deposit" Payments Payments posted on GuestPoint are considered as a Future ...
How to Post Payments on Room Accounts
Quick Answer: To post a payment on the Room Account, open the Room Account of the reservation, click 'Make Payment' button on the bottom-left, select the payment type, adjust the Amount if needed, and click 'Save Payment'. GuestPoint Pay Users If you ...