GP Pay | Manual Entry | Knowledge Base

Manual Entry
Manual Payment/Refund
Purchase Instructions 1 Enter the purchase amount into the purchase screen using the keypad and then press Enter. 2 Request the customer to tap, swipe or insert their card. 3 If the cardholder has chosen to insert or swipe their card, they will be ...
Failing over to Standalone
Failing over to Standalone In the event that your integrated POS has a major failure and is unable to communicate with the terminal, you are able to change the terminal to operate in standalone mode. This will allow you to continue to accept card ...
Manual Entry
Manual Entry In certain circumstances, you many be required to manually enter a customer's card number and details into the terminal keypad. Manual entry is used when the card is present, but is damaged such that it will not tap, insert or swipe ...

Popular Articles
Booking Engine Configuration
Theme Configuration Please note this can only be done in the cloud version of GuestPoint In this section, you will configure the websites look & feel to align with your preferences. You can adjust the website's style by modifying the fonts, colors, ...
Making New Reservations
Making new reservations in GuestPoint is easy. There are a number of ways you can make new bookings. The way you choose depends on your preference and the result will be the same. To create a New Reservation, either: · Click ‘New ...
Adding Room Charges
You can add charges to a Room Account at any time. You can add them before a guest checks-in, while they are in-house and even after they have checked-out. It is possible for a guest to have multiple Accounts and it is important to make sure ...
Current & Past Transactions
The Current Transactions tab lists all unpaid invoices. You can click on the Invoice Number to see the details of an invoice. When the debtor makes a payment, click ‘Make Payment’ button. You can now select the invoices the debtor ...
Merge/Delete Records
From the Customers tab you can merge and delete duplicate records for Guests, Companies and Agents. Search for and select the duplicate records then click ‘Merge/Delete Records’. You have the option of selecting the record to keep and the ...

Manual Entry