Quick Answer: This article covers send to debtor option is not enabled in GuestPoint.

If the Send to Debtor Option is not available or greyed out, either the Company Name is not filled out from the Contact Details tab or the Company profile itself is not set up to allow invoicing of charges.

To enable Send to Debtor Option, go to Customers Tab>Companies>Search for the company name>open the company profile and ensure that the Allow Debtor Invoicing box is ticked.

If the company profile is already updated but Send to Debtor option is till greyed out, go to the Contact Details Tab and search for the Company Name that is related to the booking.

After filling out the Company Name with the correct company profile, Send to Debtor Option will be enabled.